We strive to give our guests the very best Alaskan experience and we work to do the same for our employees. We offer above-average wages, on-site housing and a friendly, relaxed work environment. Skip the big corporations and put your skills to work with us. We appreciate smart hard workers!
Denali Park Hotel is a small, independent and locally owned 48-room hotel located just 10 miles north of Denali National Park. Our backyard IS Alaska!
We are hiring for front desk and housekeeping.
Please e-mail your resume to firstname.lastname@example.org
The front desk staff is primarily responsible for the overall satisfaction of our guests. Front desk employees are the guest’s first impression either by phone, email or in-person. We ask for friendly, helpful employees who are willing to go out of their way for our guests. Employees must be willing to learn about the Denali area and the activities available so they can answer any questions a guest may have. Computer experience is mandatory. This position reports directly to the manager.
Job Description - The front desk position requires face to face contact with customers, confident computer skills, 45 wpm typing skills, ability to handle multiple phone lines, and ability to learn about the area and surrounding activities. The job requires computer skills as 90% of the position revolves around the computer: utilizing our Check-Inn computer reservation system daily, checking people in/out, charging credit cards, and corresponding by e-mail. Employees will be expected to respond to any customer requests, concerns, and complaints and take the necessary action to assist them.
A big benefit to the front desk position is learning about the activities! As a local customer service employee in the Denali area all local activity companies want you to experience their tours: from rafting, atv tours, flight seeing, etc., and all can be done at either great discounts or FREE!
Wages - $9.00/hr plus a $4.50/hr completion bonus for every hour worked except overtime hours. On site single occupancy housing is available for $5.00 a day. Double occupancy rooms may be available if needed. Nearby are shared bath, shared kitchen, and staff lounge. Contact the manager for details. Housing Specifics
Start & End Date - May 15th to September 24th.
The housekeeper’s primary responsibility is cleaning the rooms, completing laundry and keeping the housekeeping carts well stocked. You may be called upon to assist a guest and this should be done in a professional and cheerful manner. Good communication with the front desk staff is mandatory for quality customer service. This position reports directly to the manager.
Job Description - Cleaning up to 16 rooms in 8 hours including: cleaning the bathroom (walls, toilet, bathtub/shower, sink, floors, mirrors, baseboard heaters, shower curtains, etc) stripping and making beds, dusting all surfaces, vacuuming, cleaning mirrors/windows, cleaning dresser drawers, refrigerators, coffee pots, and microwaves. Helping customers as needed, stocking housekeeper carts, laundry, and re-stocking rooms with amenities (clean towels, tissue, toilet paper, soap, shampoo, and coffee). Extra projects as needed. Reporting any damage or repairs needed to the manager.
The housekeepers’ positions are very important because much of customer satisfaction comes from being in a clean room that is well stocked.
Wages - $9.00/hr plus a $4.50/hr completion bonus for every hour worked except overtime hours. On site single occupancy housing is available for $5.00 a day. Housing Specifics
Start & End Date - May 10th to September 24th.
Please e-mail your resume or questions to email@example.com